Author: Monigle

Humanizing Brand Experience Insights

Dig into the key highlights and implications from the Humanizing Brand Experience Vol 3 report, revealing what 25,000 consumers say is most important in their health care experience.

Humanizing Brand Experience: Highlights and Implications

Dig into the key highlights and implications from the newly released Humanizing Brand Experience Vol 3 report, revealing what 25,000 consumers say is most important in their health care experience. Now, more than ever, this new data, coupled with current COVID insights, will better equip health care brand and experience leaders to build more human experiences in the face of rapidly-changing environments and consumer expectations.

Leadership in the New Era of Experience

As health care organizations seek to create a more human, consumer-focused experience, the best results will happen when marketing and patient experience leaders work together. Hear new research on what consumers want from their health care providers.

Health Care Consumerism: A Conversation

We’re now firmly entrenched in the consumer age—even in health care. How are consumer expectations driving change; what can we expect in the future; and how do we, as health care providers, navigate this quickly changing landscape to build better, more compelling brands and experiences?

Brand Leadership Through Covid-19: Northwell Health’s Approach

COVID-19 is quickly changing health care, and organizations at the forefront of this change are charting the course for what’s next. Northwell Health took unprecedented early action as the crisis took hold and has shaped the local, national, and global dialogue around the pandemic.

COVID-19: A Catalyst for a More Human Experience

This is health care’s moment. The core elements of brand experience have been magnified by the pressure COVID-19 has put on the health care industry. Health care marketers now have the best opportunity to shape and lead the dialogue on a more human experience for their organization.