As health care organizations seek to create a more human, consumer-focused experience, the best results will happen when marketing and patient experience leaders work together. Hear new research on what consumers want from their health care providers. Learn how Stanford Health Care designed a new hospital that provides a more patient- and family-friendly experience and the most advanced care in the world.


  • Michiko Tanabe – VP, Chief Marketing Officer – Stanford Health Care
  • Alpa Vyas – VP, Patient Experience – Stanford Health Care
  • Carolyn Bugg – Senior Director, Strategy – Monigle