Dig into the key highlights and implications from the newly released Humanizing Brand Experience Vol 3 report, revealing what 25,000 consumers say is most important in their health care experience. Now, more than ever, this new data, coupled with current COVID insights, will better equip health care brand and experience leaders to build more human experiences in the face of rapidly-changing environments and consumer expectations.


  • Grant Mason – Senior Director, Insights – Monigle
  • Justin Wartell – Managing Principal – Monigle