If there’s one thing that COVID-19 has taught the healthcare industry, it’s the importance of creating a human connection. According to the Humanizing Brand Experience Volume 4 report, a study conducted by leading creative experience company Monigle in partnership with SHSMD and AHA, brands that offer more personalized, human experiences see increases in satisfaction, loyalty, choice, and advocacy.

Johns Hopkins Medicine repeatedly out-performs other organizations in the four dimensions of human experience: sensorial, intellectual, behavioral, and emotional.

In this webinar, hear the not-so-top-secret strategies of how Johns Hopkins Medicine, the #1 ranked brand in the study, is building consumer trust and leading the way in humanizing brand experiences.