Greg Silverman’s guest in this episode is here to help. He sits down with Scott Doniger, the Chief Operating Officer of Growth Warrior Capital, to discuss the key to your digital playbook. Scott tells us how he sees digital and what he is doing to make people more digitally enabled to transform their company.
One of the benefits of shifting towards digital is how processes can be much more streamlined and easier to access. Unfortunately, there are still some who find the digital experience to be quite cumbersome.
In an increasingly digitized and automated world, it is easy to forget the importance of human connection. However, when it comes to delivering a great customer experience, human connection is still crucial. In this episode, Pam talks about the impact of digitization on customer experience, why journey mapping is essential, and how human connection is still crucial for delivering a great customer experience.
Consumers used to want a health system that was convenient, but now other facets such as patient data access, range of specialists, hospital resources and physician communication are growing in importance, changing the way they are choosing where to receive care.
Today, we are joined by Jesse Purewal, the Head of Brand at Qualtrics. Jesse is a builder, storyteller, and strategist who works with leaders to define their brand purpose, activate brands through modern marketing and drive growth and impact through insight, creativity, and innovation.
In this series, learn about key trends informed by more than 28,000 consumers around diversity and inclusion, virtual care, holistic health, self-care, as well as highlights that unlock opportunities healthcare brands can leverage to drive change in your organization.
Greg and Paige discuss a key challenge in business today – you cannot exist as a brand if you can’t be found online. This episode delivers actionable insights that all brand leaders can leverage to better evolve your digital strategy to tell your brand’s story.
About The Brand Enabled Podcast & all episodes I am joined now by Scott Doniger.…
Henry Ford Health System, a 100-year old organization, used strategies from outside healthcare to develop…
The top-ranked healthcare brands in the US are here! Based on the Humanizing Brand Experience Vol 5 proprietary research and report, these rankings come from analysis and modeling of over 28,000 consumers’ behaviors and future use intent data. Use the interactive map below to filter and see how brands are performing nationally and by market, region, and state. How does your brand stack up?
