Now more than ever, financial institutions need actionable insights and tools to measure, manage, and humanize their brand experience.

In partnership with American Banker and built by Monigle’s dedicated in-house Insights team, the Humanizing Brand Experience: Financial Services research and report have changed the way leaders in financial services view and manage customer experience.

Be a part of Humanizing Brand Experience: Financial Services and maximize these powerful insights and resources for your organization.

Download the Vol 3 report

Complete the form to learn about membership

Benefits of Membership

As a Humanizing Brand Experience: Financial Services member, you’ll receive:

  • Brand performance dashboard
    • Robust consumer data and insights on your organization’s brand experience, regional performance, and compared to 3 competitors of your choice.
  • An action planning workshop with our team of experts that includes:
    • A deep dive into your organization’s performance dashboard, highlighting key areas of strength, opportunities, and specific actions to take. This workshop is designed to assist you and your team in leveraging and operationalizing the data and insights from your dashboard.
    • A summary of the key highlights, national trends, and implications of the new report
  • First access to the new report with detailed context on key industry trends, attitudes, and behaviors linked to key challenges and opportunities.

Interested in learning more about membership? Complete the form and we will reach out with additional information.

“This research is really exciting because it highlights specific areas banks can focus on to more effectively engage customers, actions that make a positive impact on customer satisfaction and advocacy. With so much at stake, having a new lens to frame those decisions is really impactful.” 

– Janet King, Vice President, Research and Content Solutions, Arizent 

Additional resources

Humanizing Brand Experience: Financial Services, Vol 3
Humanizing Brand Experience: Financial Services, Vol 3

Humanizing Brand Experience: Financial Services, Vol 3

Closing the experience gap in banking – Humanising customer experience in four dimensions
Closing the experience gap in banking – Humanising customer experience in four dimensions

Closing the experience gap in banking – Humanising customer experience in four dimensions

Looking for more brand resources?

Visit our content hub